Company and organization
Basic company settings are managed from Administration, in the Organization section. From there you can reach the business data, contacts, locations, and linked configuration areas.
Organization areas
In Administration > Organization you will find these tabs:
- Activity: business profile, booking rules, and information for clients.
- Services: offered services and related settings.
- Locations: places where activities take place.
- Brand identity: logo, colors, fonts, and brand assets.
- App experience: dashboard, access, languages, and app installation.
- Access and permissions: organization owners and module visibility for the Pro role.
Who sees the tabs:
- Admins and SuperAdmin see all areas.
- Pros sees the areas enabled for their role; visibility is configured in Access and permissions.
- If a tab does not appear, the corresponding module or feature is not active for the configuration.
Further reading: Services, Brand and identity, Dashboard and home, Access and permissions.
Business data
- Open Administration > Activity.
- In the Profile tab, check and update:
- Activity name;
- Public email;
- Phone number: enter it in international format, because it is also used for WhatsApp;
- Main location: choose from the locations configured in Locations.
- Press Save activity details.
Notes:
- If no locations are configured, the page shows Go to Locations so you can create them.
- Business data is used in the booking flow and in communications to clients.
- Editing is reserved to Admins and SuperAdmins; Pro users can view the page if enabled by the policy.
Slug and description (SuperAdmin only)
The organization Slug and Description fields appear only for SuperAdmins and carry the [not used] label: they are no longer used in the current experience.
Booking rules and information for clients
In the Bookings tab of the Activity page you will find:
- Booking rules: booking lead time, cancellation refund notice, daily limit, and confirmation email.
- Customer information: messages shown to users, such as how to purchase, booking rules, and app installation.
For daily operation see Bookings.
Organization owners
Owners are the users responsible for the organization and for administrative communications.
- They are managed in Administration > Access and permissions, in the Owners tab.
- Admins and SuperAdmins see the list; only SuperAdmins can add or remove owners.
- To add an owner, press Add Owner and search for the user by name, email, ID, or phone number.
Technical configuration editor
The /dashboard/amministrazione/configurazione-tecnica route is reserved to SuperAdmins and does not appear in the menu. From there you can read and save technical configuration files (theme, brand-config, whitelabel).
Use it only when Flo support tells you to: an incorrect change can affect the app's appearance and behavior. For visual configuration use Brand and identity.
Who can see these sections
| Area | Visibility |
|---|---|
| Activity | Admin and SuperAdmin; Pro if enabled |
| Services | Admin and SuperAdmin; Pro if enabled |
| Locations | Admin and SuperAdmin; Pro if enabled (creation and editing reserved to Admins) |
| Brand identity | Admin and SuperAdmin; Pro read-only, if enabled and with whitelabel active |
| App experience | Admin and SuperAdmin; Pro if enabled |
| Access and permissions | Admin and SuperAdmin |
If you don't see an area, check role visibility in Access and permissions and the features active for the configuration. If in doubt, contact support.